DIGITAL MAILROOM
Turn Every Inbound Document Into Trusted, Ready-To-Work Data
Use governed, AI-assisted intelligent document processing—plus expert review—to capture, classify, and extract claims and non-claims data, then deliver structured outputs to your core systems. Improve speed, accuracy, and audit readiness without replacing your current stack.
AI + Automation, Governed
Transform mail, fax, email, and portal content into structured, audit-ready data with OCR/IDP and expert review—then route tasks and exceptions in Datanet for faster throughput, visibility, and control.
Accelerate Intake. Elevate Data. Ensure Compliance.
Combine AI-assisted IDP/OCR, governed automation, and expert review to convert every inbound channel into structured, audit-ready outputs and prioritized work—so claims and non-claims move faster with fewer touches.
Flexible Delivery Models
Choose Managed Mailroom, Hybrid Mailroom, or Mailroom Software—each handles claims & non-claims, integrates with your core systems, and preserves existing workflows.
Faster, More Accurate Intake
Cut cycle time and raise first-pass accuracy with AI-assisted IDP, expert-reviewed exceptions, and end-to-end traceability. Output to APIs, EDI/X12, or files—with dashboards for oversight.
Deploy Digital Mailroom Your Way
Choose the model that fits your operation—each handles claims and non-claims, combines AI-assisted IDP with governed automation + expert review, and delivers structured outputs to your core systems.
Managed Mailroom — Fully operated intake across paper and digital channels; AI-assisted IDP, expert review, and governed workflows; outputs to APIs/EDI/files.
Hybrid Mailroom — Capture at your locations with secure transfer for OCR/IDP and expert review—no workflow overhaul required.
Mailroom Software— SaaS in your stack with queues, routing, and exception handling; configurable validations that scale for peak volumes.
1 Billion +
Documents Processed
99.5%
Field Level Accuracy
4-48 Hour
Turnaround Times
25 +
Years of Experience
Datanet: From Intelligent Access to Intelligent Action
Secure, intelligent document management and workflow automation—built for speed, auditability, and integration.
Document Intelligence: Search configurable index fields, view/annotate/download, full audit history, role-based access (SSO/MFA options), links/APIs to adjudication systems.
Workflow Automation & Orchestration: Configurable queues, routing, exceptions, real-time performance + audit reports, API integration, OCR-ready ingestion.
Case Study: Imagenet Decreases Claims Turnaround Times From 5 Days to 48 Hours
A public nonprofit health plan was struggling to handle paper claims efficiently due to staffing constraints and was facing noncompliance penalties. The plan partnered with Imagenet, and now sends all paper claims directly to us for processing, sorting, scanning, and indexing. The result: A decrease in TAT from more than five days to just 48 hours.
“Imagenet has fine-tuned our digital mailroom services in ways that our previous partner did not. These refinements have improved end-state timeliness and end-state quality.”
—Wayne Troutman, Chief Operations Officer, RAM Technologies, Inc.
See What Imagenet’s Digital Mailroom Solution Can Do for You