DIGITAL MAILROOM
Turn Inbound Documents Into Clean, Automation-Ready Data
Use AI-driven classification and extraction on captured content — transforming unstructured mail and digital files into reliable data before downstream complexity is introduced.
AI + Automation, Governed
Transform mail, fax, email, and portal content into structured, audit-ready data through AI-driven classification and extraction, supported by OCR and expert review—then route tasks and exceptions in Datanet for faster throughput, visibility, and control.
Accelerate Intake. Elevate Data. Ensure Compliance.
Combine AI-assisted classification and extraction, governed automation, and expert review to convert inbound channels into structured, audit-ready outputs and prioritized work—so claims and non-claims move faster with fewer touches.
Flexible Delivery Models
Choose Managed Mailroom, Hybrid Mailroom, or Mailroom Software—each handles claims & non-claims, integrates with your core systems, and preserves existing workflows.
Faster, More Accurate Processing
Cut cycle time and raise first-pass accuracy with AI-driven classification and extraction, expert-reviewed exceptions, and end-to-end traceability. Output to APIs, EDI/X12, or files—with dashboards for oversight.
Deploy Digital Mailroom Your Way
Choose the model that fits your operation—each handles claims and non-claims, applies AI-driven classification and extraction with governed automation and expert review, and delivers structured outputs to your core systems.
Managed Mailroom — Fully operated mailroom services across paper and digital channels, with AI-driven classification and extraction, expert review, and governed workflows; outputs to APIs, EDI/X12, or files.
Hybrid Mailroom — Capture at your locations with secure transfer for classification and extraction, supported by OCR and expert review—no workflow overhaul required.
Mailroom Software — SaaS in your stack with queues, routing, and exception handling; configurable validations informed by classified and extracted data that scale for peak volumes.
1 Billion +
Documents Processed
99.5%
Field Level Accuracy
4-48 Hour
Turnaround Times
25 +
Years of Experience
Datanet: From Intelligent Access to Intelligent Action
Secure document management and workflow automation—built for speed, auditability, and integration.
Document Intelligence: Search configurable index fields derived from classified and extracted data; view, annotate, and download documents; maintain full audit history; enforce role-based access (SSO/MFA); and integrate via links and APIs to downstream systems.
Workflow Automation: Configurable queues, routing, and exception handling driven by structured data; real-time performance and audit reporting; API-based integration with downstream systems.
Case Study: Imagenet Decreases Claims Turnaround Times From 5 Days to 48 Hours
A public nonprofit health plan was struggling to handle paper claims efficiently due to staffing constraints and was facing noncompliance penalties. The plan partnered with Imagenet, and now sends all paper claims directly to us for processing, sorting, scanning, and indexing. The result: A decrease in TAT from more than five days to just 48 hours.
“Imagenet has fine-tuned our digital mailroom services in ways that our previous partner did not. These refinements have improved end-state timeliness and end-state quality.”
—Wayne Troutman, Chief Operations Officer, RAM Technologies, Inc.
See What Imagenet’s Digital Mailroom Solution Can Do for You