Our Solutions
Imagenet transforms high-volume payer operations. With technology, automation, and deep domain expertise, we help health plans reduce bottlenecks, improve accuracy, and scale with confidence.
Break Free from Data Bottlenecks and Manual Workflows
Unstructured and inconsistently formatted data slows operations from the very start, especially when intake depends on manual intervention. Imagenet helps payers capture, classify, and route data accurately — reducing downstream friction, improving throughput, and strengthening compliance.
Everything You Need in One Partner
Imagenet’s four solution suites are designed for modern, automation-ready health plan operations. Starting with Digital Mailroom intake through Claims Adjudication, Member Communications, and Omni-Channel Contact Center support, our solutions combine flexible technology with expert guidance to improve accuracy, streamline operations, and maintain robust oversight across the lifecycle.
Digital Mailroom
Convert paper and digital intake into structured, automation-ready data. Our technology routes, validates, and tracks every document step — creating a faster, more accurate foundation for downstream processes.
Claims Adjudication
Achieve >98% accuracy with scalable adjudication workflows that blend automation and expert oversight. We streamline even the most complex claims, accelerating turnaround while ensuring compliance.
Member Communications & Reconciliation
Centralize and automate member communications, benefits reconciliation, and OHI validation. Our single-source platform reduces errors, strengthens compliance, and ensures consistent delivery across all materials.
Contact Center
Deliver seamless, omni-channel support that integrates automation with healthcare-trained expertise. From call handling to digital touchpoints, we help reduce handle times, scale efficiently, and elevate member satisfaction.
Proven Results for Healthcare Payers Like You
With 25 years supporting 150+ health plans nationwide, Imagenet combines proven scale with forward-looking technology to help payers modernize operations.
Let’s Talk About What’s Possible
Ready to move from reactive to proactive operations? Explore how our intake, claims, communications, and support solutions can improve accuracy, efficiency, and ROI.