DATANET
AI-Driven Automation + Document Intelligence for Claims & Non-Claims
Governed workflow automation and secure access for claims & non-claims documents. AI-assisted IDP/OCR accelerates routing and exceptions, while hotlink access and full audit trails deliver speed, accuracy, and compliance—delivered within our HITRUST i1® certification.
Frictionless Throughput
Orchestrate queues and priorities with AI signals to remove stalls, collapse cycle time, and hit SLAs.
Accurate. Actionable. Audit-Ready.
Datanet layers AI-driven automation and document intelligence across your stack—accelerating work, clarifying information, and proving outcomes with defensible records.
Right Info, Right Now
Surface the exact content and data points in seconds—hotlinks, enriched indexes, and side-by-side views cut handle time and rework.
Audit-Ready Security
Governed access, immutable trails, and enterprise controls that align to payer policies—delivered within our HITRUST i1® certification.
Deploy Workflow Automation & Orchestration
Route, prioritize, and resolve claims & non-claims with AI/ML-driven rules and SLA tracking.
As items enter Datanet, IDP/OCR signals and machine-learning models determine routing, priority, and due times, while RPA routines automate repetitive steps. Supervisors balance workloads and escalate; staff work permissioned lists; APIs/webhooks update adjudication and downstream systems.
Key Capabilities:
Queue & status management; role- and document-based security groups.
AI/ML confidence scoring & entity extraction to drive routing and prioritization; RPA for routine tasks.
Exception handling with correction loops and auditable outcomes.
Real-time dashboards plus log/event management for throughput, aging, and SLAs.
API/webhook integration with adjudication and core systems.
Governance controls: granular RBAC, SSO/MFA.
Benefits:
Shorter cycle times and fewer handoffs.
Predictable SLA performance and clearer accountability.
Tighter audit readiness with complete history.
Safeguard Data, Simplify Access
Enterprise-grade controls aligned to payer policies. Security is layered and configurable to your standards, enforcing least-privilege access and defensible audits.
Controls include:
HITRUST i1® certification for verified information protection and compliance alignment
SSO & MFA (e.g., Okta/Google Authenticator)
IP allow-listing; encryption in transit & at rest
Bot protection with CAPTCHA; safeguards against scraping/DDoS
Granular RBAC and administrative controls
Immutable, exportable audit logs for compliance reviews
Result: Reduced risk and simpler, defensible audits—without slowing users down.
Enable Document Intelligence
Instant, governed access to claims & non-claims content—search, view, annotate, and download securely.
Search configurable index fields (incl. certified tracking numbers), open side-by-side views, annotate, and—by role—download. AI-assisted IDP/OCR enriches indexes for better findability; hotlink access keeps teams in flow.
Features:
24/7 cloud availability (AWS-powered); hotlink from core systems.
Custom folders/indexes; wildcard & folder-specific search.
Role-based PDF download, image annotation, version history.
Complete, exportable audit trail of user activity.
Security controls: SSO/MFA, IP allow-listing, encryption in transit & at rest.
Benefits:
Faster answers and reduced handle time.
Higher accuracy from enriched, searchable indexes.
Cleaner audits without changing your core stack.
1 Billion +
Documents Processed
30-50%
Productivity Improvement on Average
40-70%
Routine Tasks Automated
47%
Better Business Process Outcomes
See Datanet in Action
Complete the form for a live walkthrough with answers specific to your use cases.