Infographic: Spot the Drift: Five Early Warning Signals Your Coverage Materials Aren’t Ready
Coverage materials rarely fail all at once. More often, they drift—quietly and incrementally—until timelines slip, versions conflict, or compliance gaps appear late in the process. For healthcare payers managing complex lines of business and tight regulatory windows, that drift can turn into missed in-home dates, corrective mailings, or audit exposure. The infographic below outlines five early warning signals that indicate your member communications may not be as ready as they appear.
Download the infographic to explore each warning signal and see where readiness can break down across the workflow.
How to Use These Signals to Verify Readiness
These five warning signals are designed to be scanned alongside your existing member communications workflow. Each signal corresponds to a specific stage—data intake, templates, quality control, accessibility and translation, and print and in-home delivery. When a signal appears, it’s an indication that process controls may be breaking down at that point in the lifecycle. Addressing issues where they originate helps teams avoid downstream rework, missed mailing windows, and compliance exposure.
Turn Insight Into Action
Join our on-demand webinar, From Plan & Benefits Data to Member-Ready Materials, to see how payers modernize member communications workflows—connecting data, templates, approvals, accessibility, and fulfillment into a single, controlled process: Watch The Webinar