Member Communications & Fulfillment That Delivers

Enhance accuracy, compliance, and efficiency — for your members, and for you — with industry-leading PBP, collateral management, and print & fulfillment solutions

Integrate Benefit Information Across All Departments

Disparate data from disparate sources creates confusion, making it difficult to update and maintain accuracy. But with Imagenet’s Plan Benefit Package Module® (PBP), powered by CodySoft®, payers benefit from a single source of truth to save time, improve accuracy, and reduce compliance risk.

Core Capabilities:

  • Capturing and storing data from a variety of sources
  • Directly uploading PBP XML/JSON reports and companion dataPerforming automated quality control CMS audit benefit checks
  • Retrieving enterprise-wide benefit data in real time
Imagenet - Integrate Benefit Information Across All Departments

Enhancing Your Processes and Business at Every Turn

Imagenet - Easy

Easy

Retrieve a real-time enterprise-wide data grid.

Imagenet - Efficient

Efficient

Leverage automation to save time and resources.

Imagenet - Accurate

Accurate

Eliminate manual benefit grid maintenance to mitigate compliance risk.

Imagenet - Automate Your Collateral Creation and Management Process

Automate Your Collateral Creation and Management Process

Continually shifting regulatory requirements across both state and federal agencies. Staffing concerns. Manual document creation. Version control challenges. From project management and content creation to approvals and compliance tracking, it’s a never-ending cycle when it comes to taking control of the end-to-end document lifecycle—until now.

Imagenet’s Collateral Management Module®, powered by CodySoft®, automates workflows for mandated materials like evidence of coverage and summary of benefits documents.

Core Capabilities:

  • Merge plan benefit data and templates
  • Automate workflows and manage versions of all materials across your plan’s departments
  • Maintain superior version control

“We have the information in just one template. We’re guaranteed to have standard language across all products. This also helped with version control, with different departments working on the materials.”

—— Leading Blue Cross Blue Shield Plan

Easily—and Cost-Effectively—Manage All Mandated Member Materials

Print and fulfillment is far from fulfilling–in fact, mandated member materials are among the most challenging priorities for health plans. Varied requirements across Medicare, Medicaid, and commercial health insurance plans are just one facet. Format is another. CMS has strict guidelines when it comes to technology and accessibility. Breaking down those barriers is the first centralized platform developed to manage the entire lifecycle of member and provider communications. From end-to-end, you can streamline the creation, distribution, compliance tracking, and management of all mandated materials.

Core Capabilities:

  • Cost-effective simplification of Section 508 compliance
  • Optimized print and fulfillment operations with a nationwide network of HIPAA-compliant vendors
  • Industry-specific translation services
Easily—and Cost-Effectively—Manage All Mandated Member Materials

“Our team was able to develop and fulfill over 46,000 plan documents for over 480 unique plans—Individual & Family (on and off-exchange), small and large group plans. An efficient process is essential for all plan documents—SBCs, EOCs, COCs, benefits booklets, Medicare & custom group documents—to ensure accuracy and compliance with state and CMS regulations.”

— Leading Medicare Advantage & Commercial Group Plan in the Southwest

Frequently Asked Questions

How does Imagenet help payers maintain accurate and compliant benefit information?

Imagenet’s Plan Benefit Package Module® (PBP), powered by CodySoft®, centralizes benefit data into a single source of truth. It captures data from multiple sources, supports direct PBP XML/JSON uploads, performs automated CMS audit checks, and provides real‑time enterprise‑wide benefit grids.

How does the Collateral Management Module® improve mandated materials production?

The Collateral Management Module® automates workflows for EOCs, SBCs, and other mandated documents. It merges benefit data with templates, manages version control, and streamlines approvals, reducing manual work and mitigating compliance risk.

What challenges does Imagenet solve for health plans managing large volumes of member materials?

Health plans often face shifting regulations, staffing constraints, and complex version control. Imagenet simplifies the entire lifecycle. From creation to distribution, ensuring accuracy, consistency, and compliance across Medicare, Medicaid, and commercial plans.

How does Imagenet support Section 508 compliance and accessibility requirements?

Imagenet provides cost‑effective 508 remediation and accessibility support, ensuring mandated materials meet CMS technology and accessibility standards across formats and channels.

What print and fulfillment capabilities does Imagenet offer?

Imagenet provides a centralized, end-to-end print and fulfillment solution that streamlines the creation, compliance, translation, and distribution of mandated member materials while reducing cost and operational complexity.

See What Our Member Communications & Fulfillment Solutions Can Do for You