Artificial Intelligence in the Healthcare Industry

“Alexa, what time is it?” This is what you probably think of when you think about Artificial Intelligence. However, AI is so much more than that.

Whether people like it or not, artificial intelligence (AI) is becoming more popular in many different industries. All signs point to AI not going anywhere and only getting stronger.

What is AI?
Artificial intelligence is a part of computer science that allows the capability of a machine to learn and imitate human behavior. AI is becoming more popular in many different industries. Some of the most common industries are:

  • Automotive

  • Education

  • Finance

  • Gaming

  • Healthcare

In this post, we will dive into how AI is working to provide better service to people and their health.

What is AI?

A computer science that allows the capability of a machine to learn and imitate human behavior.

Benefits of AI in Healthcare
AI is helping healthcare related services become more efficient and convenient for patients, clinicians, and administrative staff, while also making certain processes less expensive.

AI for patients
Have robots been trained to treat our medical needs? Not exactly, but computers are now helping to speed up the process. One example of how AI has been beneficial in healthcare for patients is the use of AI chat applications. Some software programs have been created as a first point of contact to patients to help answer questions about symptoms that they may be having and determining the next steps for the patient. This allows the diagnosis process to move quicker and have little to no cost to the patient. This also allows for any unnecessary trips to the doctor’s office which we all know is a good thing these days.

AI for clinicians
AI has been known to help improve productivity for clinicians. Tools have been designed to help clinicians with determining diagnoses, prescribing medications, and working with patients at a quicker pace to be able to handle even more patients in a day.

AI for administration
AI not only helps speed up the process between the patient and the clinician, it helps with behind the scenes administrative work. Every day millions of medical claims are submitted to be processed. AI has helped to speed up the insurance claims process while also reducing any errors.

Claims adjudication is commonly done through a computer software program which helps pay or deny claims at a faster rate. Computers can read the medical claim and compare it to the coverage or benefit qualifications. This done through AI.

Many critics fear that AI will eliminate their jobs and are often discouraged with the thought of having it in their industry. While this could be the case for other industries, such as the automotive industry, the healthcare industry will always need humans to make the final decisions. With the demand of healthcare services only increasing, the future of artificial intelligence in the the industry shows us that we can handle it with a little help from our robot friends.

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