Healthcare Customer Service Representative

Expect more than just another job - start your career in healthcare at Imagenet.
Do you want to make a difference in people's lives? Do you want to be part of a growing and innovative industry? If you're a highly motivated and customer-oriented individual who is looking for a challenging and rewarding career in healthcare, we encourage you to apply for this position!
Imagenet is still growing, and we are currently seeking Healthcare Customer Service Representatives to join our team in Dallas, TX.

Customer service experience. You have worked in a customer service role before, preferably in the healthcare industry for at least 1year. You know how to handle different types of customers and situations with professionalism and empathy.
Computer proficiency. You are comfortable using computers and the internet. You can type fast and accurately, and you can learn new software quickly.
Problem-solving skills. You can analyze information, identify issues, and find solutions. You are resourceful and proactive in resolving customer inquiries.
A positive attitude. You are friendly, courteous, and respectful to everyone you interact with. You are a team player who supports your colleagues and contributes to a positive work environment.
Punctuality and reliability. You show up on time and ready to work. You follow the schedule and the policies of the company. You take your job seriously and perform it with excellence.
A willingness to learn and grow. You are open-minded and coachable. You accept feedback and use it to improve your skills and performance. You act and trust in the coaching and training process.

Customer service oriented. You enjoy helping people and making them happy. You go above and beyond to exceed customer expectations and deliver exceptional service.
A team player. You work well with others and share a common goal. You are supportive of your teammates and willing to help them when needed. You want to grow with the company and advance your career.
Adaptable to change. You can handle different scenarios and adjust to changing client needs. You are flexible and resilient in the face of challenges and uncertainty.
Skilled in communication. You have excellent verbal and written communication skills. You can express yourself clearly and effectively in English, both over the phone and online. You can use soft skills, empathy, and de-escalation techniques to handle difficult situations.

Education:

Experience: