Smarter Healthcare Operations. Intelligent From Intake to Outcomes.
Transform unstructured healthcare data into automation-ready intelligence across the payer lifecycle—from intake to adjudication to communications.
Automate with Intelligent Document Processing at Payer Scale
Transform claims and non-claims intake into automation-ready data with AI-enabled classification, extraction, governed validation and expert review—then route exceptions with workflow automation for superior turnaround and audit-ready accuracy.
Operational Impact, Quantified
See how intelligence at intake, workflow automation, and audit-ready delivery enhance your operations, the day-to-day of your teams, and the experience of your members. See how that shows up in outcomes.
12.5×
Daily Claims Throughput Increase
5 Days → 48 Hours
Claims Turnaround Time (TAT)
100+
Plan Communications Standardized
90% Answered in < 30 Seconds
Contact Center Calls
How We Help Healthcare Payers
Across claims and non-claim work, Imagenet supports the full lifecycle from intake to adjudication to communications—by creating automation-ready data with Intelligent Document Processing and using workflow automation to validate, route, and track work in your existing systems.
Enhance your:
Intake & Indexing: AI-assisted classification, indexing, and extraction across paper, fax, email, and digital.
Lifecycle Throughput: Validation, routing, and exception handling to cut pends and rework.
Communications & Compliance: Data abstraction, MSP/COB reconciliation, audit-ready delivery.
Member/Provider Experience: Omnichannel support, credentialing automation, SLA visibility.
See What Our Clients Are Saying
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"With Collateral Management Module® (CM) and Benefit Package Module® (PBP), our team was able to develop and fulfill over 46,000 plan documents for more than 480 unique plans—Individual & Family (on & off-exchange), Small & Large Group plans. Imagenet’s support made the entire process smoother, faster, and fully compliant."
— Leading Southwest MA & Commercial Group Plan
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"Imagenet scaled quickly, integrated seamlessly, and delivered exactly what we needed to stay compliant."
— Director of Claims Operations, Large Public Health Plan
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"Our partnership with Imagenet has been a significant step up in both quality and responsiveness. The accuracy and consistency of their digital mailroom solution has driven stronger data and reporting, faster turnaround times, and more streamlined operations in our bill review process."
— SVP, Corporate Strategy, National Healthcare Financial Services Company
Intelligent Solutions for Payer Operations
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Digital Mailroom
Convert paper and digital intake into structured, automation-ready data. Our technology routes, validates, and tracks every document step — creating a faster, more accurate foundation for downstream processes. Backed by Datanet for secure access, audit trails, and orchestration
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Claims Adjudication
Achieve >98% accuracy with scalable adjudication workflows that blend automation and expert oversight. We streamline even the most complex claims, accelerating turnaround while ensuring compliance.
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Member Communications & Reconciliation
Centralize and automate member communications, benefits reconciliation, and OHI validation. Our single-source platform reduces errors, strengthens compliance, and ensures consistent delivery across all materials.
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Contact Center
Deliver seamless, omni-channel support that integrates automation with healthcare-trained expertise. From call handling to digital touchpoints, we help reduce handle times, scale efficiently, and elevate member satisfaction.
Trusted. Verified. Built for Payers.
Health Plans Served
Years of Experience
Documents Processed
Team Members
Predictability Starts with Intelligence
Meet with our experts to apply intelligent document processing and workflow automation across digital mailroom, claims, member communications & reconciliation, and contact center—so data is accurate, work is visible, and outcomes become predictable without replacing your core systems.
