As Senior Vice President of Operations at Imagenet, Angie Lanasa brings extensive expertise in operations leadership. Angie oversees Contact Center Operations, Claims Adjudication, and our Philippine facilities, managing teams and initiatives across both the U.S. and the Philippines. She has a strong track record of implementing effective performance strategies and leading large, dynamic teams, including over 300 representatives and 10+ leaders in both in-person and virtual environments. Angie cultivates a culture of innovation and empowerment, ensuring her teams consistently deliver seamless and integrated customer experiences.