Add Capacity Without Losing Control of Claims Performance
Claims backlog recovery requires more than simply adding resources. Imagenet combines scalable examiner capacity with disciplined workflows, quality controls and visibility to help payers stabilize performance and work down inventory.
Claims Backlog Recovery
Address aging inventory with a structured recovery approach designed to improve throughput while protecting accuracy, turnaround and compliance.
Claims Examiner Outsourcing
Extend internal capacity with experienced claims professionals who work within your existing systems, workflows and business rules.
Overflow Claims Processing
Add flexible processing capacity during volume spikes, staffing constraints, system transitions or other periods of elevated claims inventory.
>98%
Processing Accuracy
12.5x
Daily Claims Throughput Increase
SOC 2 Type II
Certified
Stabilize the Backlog Before Simply Scaling Capacity
Sustainable recovery starts with understanding what is driving the backlog, then applying the right capacity and controls to the right work.
Assess
Understand inventory, aging, claim complexity and the operational factors contributing to the backlog.
Prioritize
Segment and prioritize claims so resources can be aligned to the work that requires attention first.
Recover
Apply experienced examiner capacity and defined workflows to increase throughput and reduce outstanding inventory.
Monitor & Stabilize
Track performance, quality and turnaround to help prevent the same backlog conditions from recurring.
“Imagenet scaled quickly, integrated seamlessly, and delivered exactly what we needed to stay compliant.”
— Director of Claims Operations, Large Public Health Plan
Flexible Claims Support Built Around Your Recovery Needs
Whether you need targeted backlog recovery, outsourced claims examiners, overflow processing or longer-term adjudication support, Imagenet can tailor the model around your inventory, systems, workflows and operational requirements.
- Scale examiner capacity as backlog needs change
- Support routine and complex claims
- Maintain quality and operational visibility while increasing throughput
- Integrate with existing payer systems and workflows
Get the capacity you need while maintaining the controls required for accurate, sustainable claims processing.
