Inside Your 20-Minute Member Communications Readiness Review
- Identify the 2–3 bottlenecks slowing ANOC/EOC/SB/SBC cycles—from intake to final fulfillment.
- Pinpoint quick-win automation to cut manual touchpoints.
- Review CMS and 508 compliance workflows against best-practice benchmarks.
- Outline next steps (assessment or pilot) and 30-day implementation targets.
Built for Payers. Proven in Member Communications.
We deliver end-to-end automation with CMS-model-aligned templates, governed workflows, and built-in translation/508—so materials go out in hours and stay audit-ready.
Extend the same efficiencies across plan types: SBCs for commercial lines, member handbooks and state-specific communications for Medicaid, and welcome kits and ID cards for any line of business. Built by former plan operations leaders, with controls and workflows that mirror real-world cycles.
Faster Turnaround
300+ page EOCs generated in minutes with dynamic templates and governed workflows.
Audit-Ready Outputs
Approvals, versioning, and documented rules make outputs audit-ready by design.
Scalable Fulfillment
Secure print & mail capacity with end-to-end tracking—from approval to mailbox.
“With CM & PBP Modules, our team was able to develop and fulfill over 46,000 plan documents for more than 480 unique plans — Individual & Family (on & off-exchange), Small & Large Group plans. Imagenet’s support made the entire process smoother, faster, and fully compliant.”
— A Leading Southwest Medicare Advantage & Commercial Group Plan
Built by Former Payer Ops Leaders
Imagenet’s Member Communications solution was designed by former plan-ops leaders who’ve lived the realities of Medicare Advantage, Medicaid, and Commercial cycles—from CMS model documents and SBC updates to benefit-data changes, approvals, audits, and year-end crunches.
That payer DNA shows up in every detail: compliance-aligned templates (CMS models and ACA-regulated SBCs), governed workflows that mirror real operations, searchable archives, built-in translation and 508 accessibility, and guidance that keeps projects on time.
- Operational Expertise: 25+ years inside health plans. Workflows mirror real intake, review, approval, and delivery processes.
- Compliance Confidence: SOC 2 Type II • HIPAA • CMS-aligned templates and ACA-regulated SBCs • 508 (translation and remediation).
- Practical Efficiency: Dynamic templates, versioning, and delivery tracking from approval to mailbox—plus print and mail at scale.