Imagenet combines proprietary software, intelligent document processing (IDP), targeted AI, and governed workflows to turn unstructured intake into automation-ready, auditable data across Digital Mailroom, Claims Adjudication, Member Communications & Reconciliation, and Contact Center.
Connect with our experts—use the form to schedule a 20-minute discovery session.
Smarter, Tech-Enabled Operations for Health Plans
Inside Your 20-Minute Discovery Call
A focused working session—no heavy prep. You share 2–3 priorities; we return targeted next steps.
Pinpoint where IDP and workflow governance help most (intelligent intake, high-volume & complex claims, member comms, AI-assisted contact center).
Identify quick wins to create automation-ready data and reduce rework.
Map governed workflows & audit trails to lift accuracy and compliance.
Decide the best-fit next step—quick diagnostic or limited-scope pilot.
Real-World Payer Expertise, Proven Outcomes
Backed by 25 years of execution and experts with payer-operations experience, we apply intelligent IDP, targeted AI, and governed workflows to turn unstructured intake into automation-ready data and deliver consistent results across programs.
We work as an extension of your operations, with SLAs, audit trails, QA oversight, and HIPAA-aligned practices built into every engagement.
Lower Cost of Operations
Reduce rework and manual touches by making data automation-ready at the first mile, then right-size tasks across SaaS • BPaaS • BPO operating models.
Better Accuracy & Stronger Compliance
Enforce validation/QC, governed workflows, SLA-backed QA, and audit trails to keep programs accurate, traceable, and audit-ready.
Faster Cycle Times
Use first-mile validation, prioritized exception handling, and AI/knowledge assist to move work through faster with fewer errors.
“Imagenet scaled quickly, integrated seamlessly, and delivered exactly what we needed to stay compliant.”
— Director of Claims Operations, Large Public Health Plan
Where can AI + IDP Move the Needle First?
Schedule a 20-minute discovery session. Share your top 2–3 priorities and we’ll recommend the best-fit next step—quick diagnostic or limited-scope pilot—with a clear timeline.
Digital Mailroom — Intelligent intake with IDP (AI classification/extraction), validation/QC, and governed workflows & audit trails.
Claims Adjudication — High-volume & complex workflows with governed worklists/SLAs; Knowledge-AI (RAG) assist for research & exceptions.
Member Communications & Reconciliation — Governed production & daily reconciliation; AI translation & 508 remediation (human-in-the-loop).
Contact Center — AI-assisted omnichannel support with Tier-1 automation & Agent Assist; credentialing & verifications.
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