Imagenet

Digital Mailroom & Document Intake for Healthcare Payers

Modernize how inbound documents enter your organization. Imagenet combines digital mailroom services with AI-powered document classification and data extraction, plus workflow automation, to help payers turn incoming information into accurate, system-ready data faster.

  • Capture paper and digital documents through one intake process
  • Use AI-powered classification and extraction to identify documents, capture key data and automate routing
  • Reduce manual processing and downstream rework
  • Support high-volume healthcare document workflows at scale

Simplify Document Intake from Capture to Delivery

Imagenet helps healthcare payers streamline how documents are received, processed and delivered into downstream systems and workflows.

Imagenet Automated Document Intake

Automated Document Intake

Capture paper, digital files, forms, faxes and other inbound documents. AI-powered classification and data extraction help identify document types, capture relevant information and reduce manual handling before content is routed into the appropriate workflow.

Imagenet Integrated Workflow Automation

Integrated Workflow Automation

Transform unstructured documents into clean, usable data and route information to downstream systems and teams based on your business rules and operational requirements.

Imagenet Flexible Delivery Models

Flexible Delivery Models

Choose from outsourced digital mailroom services, onsite support or technology-enabled models designed around your existing processes, systems and operational needs.

HiTrust - Our Digital Mailroom Solution is HITRUST i1 Certified
SOC 2 TYPE II Certified

“Imagenet has fine-tuned our digital mailroom services in ways that our previous partner did not. These refinements have improved end-state timeliness and end-state quality.”

—Wayne Troutman, Chief Operations Officer, RAM Technologies, Inc.

From Inbound Document to System-Ready Data

Create a more connected intake process across paper and digital channels.

Imagenet Receive and digitize inbound documents from paper and digital sources.

Capture

Receive and digitize inbound documents from paper and digital sources.                                                              

Imagenet Receive and digitize inbound documents from paper and digital sources.

Classify & Extract

Apply AI-powered classification and data extraction to identify document types and capture the information needed for processing.

Imagenet Receive and digitize inbound documents from paper and digital sources.

Validate

Apply quality controls to help ensure captured information is complete and accurate.

Imagenet Receive and digitize inbound documents from paper and digital sources.

Route & Deliver

Send documents and structured data into the appropriate downstream systems and workflows.

Imagenet Send documents and structured data into the appropriate downstream systems and workflows.

Flexible Models. Proven Results. Purpose-Built for Payers.

Every payer's document intake environment is different. Imagenet offers flexible digital mailroom models designed around your existing workflows, systems, volumes and operational requirements — from fully outsourced services to onsite and technology-enabled support.